Meet Some of Our Team

Geoff Otts came to HUB Industrial Supply with an impressive history managing sales personnel in the industrial supply space. He has distinguished himself as a motivator and innovator in various managerial positions with Fairmont Supply, MSC, Barnes, and others. When offered the chance to be the GM at HUB, he jumped at the chance.

“I see a huge growth opportunity here at HUB, due to the strength of our team and the exceptional service we provide to our clients,” he said, adding “I am honored to lead such a team”.

Geoff is a devoted family man who likes to go boating with his wife Cheryl and their two kids. They are also very active in sports and their local church.

Kevin Kock (pronounced "Cook") grew up on a farm in Chancellor, South Dakota. He traded his manure shovel for a computer a long time ago, but he held on to his sturdy Midwestern values when he relocated to Florida in the late '80s.

Kevin joined HUB in 2005 and has been a crucial figure in the company's success since then. As controller, Kevin holds a lot of responsibility for the financial side of the business, leveraging our cash flow/debt/credit/collections policies for optimum horsepower to allow HUB to continue to grow and be profitable.

Kevin once famously said, "If our competitors saw our people, they would drool; if they saw our payroll, they would faint!"

More of a mountains guy than a beach guy, Kevin and wife Mary are frequent visitors to the Smoky Mountain National Park.

Alex Kirsch brings two decades of hands-on experience in information systems, information technologies, and operations to HUB Industrial. As the Director of Technology, Alex oversees the architecture, implementation, and support of all business systems that HUB uses to operate and manage the business.

Most recently, Alex served as the Chief Technology Officer for an online sign company and was instrumental in the design and implementation of their custom software, business systems, and other information technology systems.

Shawn started working at HUB in 2000. At the time, there were about 15 employees in the organization.

As Client Service Manager, his duties require superior problem-solving skills and a deep knowledge of the inner workings of the LTL and parcel service business. He supervises a staff of 4 other client services experts, all of whom have strict instructions to do whatever it takes to satisfy our clients—our Boss.

Shawn's sonorous voice and trustworthy demeanor have cast him in the role of a fanciful news anchor in HUB's Monday Morning Minute video series, which is available for viewing on our home page.

When not working, Shawn can be found mixing it up with his boisterous family, which includes wife Melanie, 4 sons and 2 daughters.

Andy started with HUB Industrial in January 2012. Prior to that, Andy spent 15 years working in the finance industry in various roles. Since coming on board as inventory manager, he has expanded his responsibilities to include management of our warehouse and manufacturing department.

In his spare time, Andy enjoys spending time with his wife and 3 kids. He also has a twin brother who lives in the same community. The two brothers look so much alike that even people who have known them since they were kids still have difficulty telling them apart, which leads to many opportunities for mistaken identities. This is more of a problem in the grocery store than at work, however. They have never deliberately "traded places" at work, as far as we know…

Our team of product managers are a talented bunch. Each have their own way of sourcing the products our customers need while forging strong relationships with our vendors. Danny has the remarkable ability to stand up to the pressures applied by our sales staff and suppliers, finding solutions that work for all concerned, and earning their respect in the process.

Prior to joining HUB Industrial Supply in 2011, Danny spent 13 years as an installation and service manager for a leading landscape contractor. Danny’s background in project management, customer service and marketing gives him a unique insight into the qualities clients require and value in a supplier.

In his spare time, Danny enjoys spending time with his wife and growing family doing yard work, home remodeling, and volunteering at church.

Bennett serves the galvanizing, pallet and auto recycling industry. He is a creative thinker and has greatly expanded the reach of HUB specialty products across North America as well as other continents. His goal is to help his customers get the best products and make more money.

Bennett started at HUB in 2010, although he remembers an isolated afternoon one summer as a kid when he earned $20 and some free pizza helping bag up kits of fasteners with some friends at HUB—for a 12 year old boy, that was a big deal in those days.

Bennett likes to spend time with his family, help others, and paddleboard with his two sons in the local springs among the manatees.

David is a big picture guy and is skilled at finding solutions to customer's problems that work well with both management and the workers on the line. He also is a Certified Safety Professional who can advise companies on appropriate measures to stay compliant with safety rules.

Before joining HUB, David was a United States Marine, Vice President of Suwannee River Log Homes, and an operations manager for a large photo studio.

David's feeling about working for HUB: "The company believes in taking care of its clients. They also carry that same feeling over into the employees."

David enjoys spending time with his wife and three kids when not working. He also drinks a lot of sweet tea—partly for the flavor, and partly to show his allegiance to his southern roots.

A veteran at HUB, Jonny has held a number of titles since coming on board as a sales rep in 2009. His depth of experience in the industries HUB serves gives him the background necessary to do the kind of critical analysis of products that his job requires.

This analysis often takes him to the field where he coordinates with existing customers to comparison test new and existing products against competitive products to make sure we are bringing our customers the most effective blades, abrasives and safety products to enhance productivity and worker comfort.

Jonny recently moved his family from Florida to Coeur d’Alene, ID, where he works remotely and enjoys the change of scenery. He enjoys outdoor activities and is an avid volleyball player.

Leigh started at HUB in 2004 assisting clients in the auto recycling industry. As a former owner-operator of a dry-cleaning business, she brings with her an empathy for the struggles faced by smaller shops doing their best to make a difference in a rough and tumble world.

Leigh's clients have long relied on her expertise in recommending the best equipment for their situation, and she is particularly well-versed in the world of dismantling sawblades.

Leigh and late husband Sonny (d. 2024) have 3 children and a grandchild. She enjoys country life and spending time with family.

If you are a whitewood pallet company needing supplies from HUB, the pleasant voice you are hearing on the other end of the line is probably that of Rachel Shaheen. Rachel started here in 2011 in the client services department, and later moved into her current position where she works closely with Pallet industry.

Rachel loves to spend time with her family, immediate and extended, and she likes to travel. She and husband Nathan have 3 children, and she became a proud grandma in 2024. Rachel is a very hard-working individual both on and off the job, and like so many of us, she fights relentlessly to keep the clutter at bay in her life.

As a member of the IT team at HUB, Jonny's forte is working with hardware. When he's not troubleshooting someone's computer or our warehouse scanners, Jonny is the main hardware specialist on our Inventory IQ® team.

Jonny came to us in late 2013. He had a successful career in a telecommunications company before deciding to join us here at HUB. His expertise has helped shape our destiny in a way that would not be possible in a much larger company.

In his spare time, Jonny volunteers with many organizations including the Information Technology Disaster Resource Center (ITDRC) which helps connect communities in crisis when they have been impacted by a disaster. He also likes to spend time with his wife and four daughters.

One of our longest-serving team members, Matthew’s tenure at HUB began in 2003 as a teenager. He has worked in several departments over the years, eventually putting his experience and innate intelligence to work as ERP manager. In this capacity, he’s responsible for shaping the core infrastructure of our database to customize it for maximum value to all branches. Management and sales associates alike value Matt's problem-solving skills and his willingness to work very hard to get our clients the stuff they need when they need it.

Matthew has two daughters. He enjoys fishing, bicycling, snorkeling and spending time with his family when not at work.

When Terri first reported to work at HUB in 2003, there were only five or six cars in our parking lot. Things have changed a lot since then. One thing that has been a constant, however, is Terri’s efficient performance as A/R specialist in the accounting department. Terri is responsible for billing and collections, and she handles what can sometimes be a delicate matter with compassion and professionalism.

Terri is a grandma with a wide variety of interests including photography, cycling, and her newest passion, which is playing pickleball.

So many of our key staff are long-term employees that have found their niche here at HUB and only gotten more valuable as the years have passed. David started in 2013 and for most of that time, he’s been working in our accounting department as credit manager. The years he’s spent balancing the conflicting desire to increase our customer base with the risk of bad debt have sharpened his instincts like a seasoned poker player. The sales reps may not be thrilled when he declines a prospective customer’s credit app, but they trust his judgment.

David’s approach to managing his personal time is as methodical as his work style. He is deliberate about prioritizing family time and maximizing the enjoyment of his personal hobbies which include biking and other outdoor activities as well as pursuing continuing education in accounting.

Ken spends his days making sure the things we write are spelled correctly and make sense. He is the writer of many articles, product descriptions and marketing pieces. He's also the head puppeteer behind the camera, doing what he can to make our on-camera talent feel at home doing things they never knew they were signing up for when they came to work for HUB!

For Ken, this position requires just the right blend of creativity and wonkish research to keep him content.

Ken and his wife Aida are avid pickleball enthusiasts. They also love spending time with their kids and grandkids.

We all have people in our lives who possess that quality that Huckleberry Finn called “sand.”

A person with sand is someone you can trust to get the job done; someone who sees things through to the end and who keeps an upbeat attitude even when others around him start to cut and run.

Justin Kent has been making the difficult things look easy since he started at HUB in 2012. He now runs point on our Inventory IQ® installs. Justin has sand.

When he’s not working, Justin likes to hang out with friends at the river.

For a small-town girl born and raised in Lake City, Lindsay Markham has had a big city career, working over 20 years as a purchasing agent for an aviation company that has contracts with some of the world’s great airlines. She brought her purchasing expertise to HUB in 2017, and the change suits her. “I’ve never worked in an environment where the people have such care and respect for each other,” she says.

When she’s not keeping the goods coming in for our customers, Lindsay can be found astride her Harley, enjoying the back roads and scenery with her husband, often with their adult son riding alongside. They comprise a different kind of motorcycle gang known simply as The Markhams.

Emily joined HUB in 2019 and currently serves as an Industry Sales Manager, overseeing sales reps across the pallet, waste, glass, industrial services, and other key industries we serve.

She also brings her expertise to the Pallet Industry as the chair of the WPA's State Advocacy Committee, a role she has held since 2024.

Outside of work, Emily is a fitness enthusiast, an avid outdoors lover, and a passionate Florida Gator football fan. She can often be found reading on rainy days or spending time with her dog, Toby, who joins her on many of her adventures.

As a student working toward an advanced degree at the University of Florida, Rob Agnese (pronounced Ag-NEE-see) developed a fascination with computer coding, and he became an expert at crafting software in pursuit of his academic goals.

It has been a real boon to us at HUB Industrial that a developer with Rob’s skills would find his home here collaborating with the other members of our technology team to develop very sophisticated software systems that help our customers manage their supplies.

Rob’s been here since early 2018, working almost exclusively on HUB’s Inventory IQ project, both on the handheld app and the other various parts and pieces that power it, including the web-based plug-in that integrates Inventory IQ with our website.

In his spare time, Rob enjoys cooking, travel, and spending time with his family.

The first time Charlie worked at HUB, he was a teenager in the shipping department. Now, several years later, Charlie is an account professional working in the glass, industrial services, road construction, steel fab, and precast industries with a proven record of cultivating strong relationships in business.

In the intervening years, Charlie worked for a small nursery that during his tenure had become a much larger nursery. As the nursery grew, so has Charlie’s experience and talent for understanding the needs of his clients. Back at HUB since 2019, he has been able to take the skills he learned at the nursery and combine them with the knowledge of industrial supplies and HUB values that he remembered from his days in the warehouse.

Charlie lives in Jacksonville with his two boys. He likes pickleball, fishing, skim boarding, and flag football.

When Jonathan appears at your facility to set up your IQ system, you will be dealing with a capable and organized tactician. Jonathan’s experience in warehousing with the Air Force has prepared him to handle complex installations with a master plan to be executed one step at a time. He’s been with HUB since 2022.

Despite his burly appearance, Jonathan is a man of letters who is more at home reading sonnets on a log in a forest or whipping up an amazing curry dish in the kitchen.

When Jenn came to work at HUB in 2017, she established herself as a trustworthy advisor to our galvanizing partners. She relocated to Colorado in 2019, but thanks to modern technology, she now is back in business helping out our galvanizers through an ever-present cloud of diffused essential oils right from her home office.

Jenn is an active member of the American Galvanizers Association and serves on the AGA's Women in Galvanizing committee.

When she’s not working, Jenn spends time with her husband and kids exploring the sights and activities that the Colorado Rockies are so famous for. She also enjoys knitting and cooking.

After spending over 20 years in the industrial supply field, Mike began working at HUB in 2021. He previously managed sales teams for Fastenal, Erie Tech, and United Central.

“HUB’s focus on specific industries and their ability to dig deep into industry specifics seems to me to be a powerful way to serve our customers,” Mike says. “I really appreciate the latitude each department has to focus on what they do best, knowing that the other departments will excel at supporting our efforts.”

Mike is new to Florida, having lived most of his life west of the Rockies. A true outdoorsman, he loves fishing and camping, and he’s a longtime Formula 1 racing fan.

From the time she was 16, Casey has been immersed in the world of work. Her life experience has taught her to stick up for herself and not allow anyone to tell her what can and cannot be achieved. She rose from working as a server in the fast-food industry to higher and higher positions of responsibility through the leadership and managerial abilities she has developed. Her most recent position prior to joining HUB in 2021 was receptionist at a large medical office.

Since Casey joined the client experience team at HUB, she says it’s the best working environment she’s ever known. “It’s so nice to have a caring and supportive work environment,” she says.

A native of North Florida, Casey spends her off time with her two daughters and taking online continuing education classes. She also enjoys shopping.

Most bilingual workers in this country were either born in a foreign country and had to learn English when they moved to the U.S., or they were born into first-generation families and learned to speak both English and their parent’s language in their formative years. Donna was born and raised in Lake City and learned to speak Spanish later in life to pursue her interest in Hispanic culture.

As a team member in our Client Experience department since 2021, Donna has quickly attracted the attention and trust of our many Spanish-speaking customers, many of whom now request to speak with her whenever they need to talk to someone at HUB. Whether your idiom is English or Spanish, you’ll find a friendly and helpful voice on the other end of the line when you are connected with Donna!

A former Captain in the US Army Infantry, Joe honed his leadership and strategic planning skills while serving his country. When the time came to turn in his uniform, he brought his military discipline to the corporate world, taking on the role of Improvement Systems Coordinator, where he focused on enhancing operational efficiencies.

Joe then advanced to become the Regional Sales Manager, where he successfully managed sales operations and built strong client relationships. Currently, he serves as the Marketing Manager at HUB Industrial Supply, leading the product management, pricing, and marketing teams with innovative strategies and a forward-thinking approach.

Outside of his professional achievements, Joe is a devoted husband to Libby and a proud father to three wonderful children: Joseph, Joanna, and Amanda. His family is his greatest source of inspiration and motivation.

As one of our regional reps, Tim’s main role at HUB is to keep many of our clients within a 150-mile radius well supplied with the consumables they need to keep production rolling.

Tim started at HUB in 2023 after working several years in the grocery business. He grew up in north Florida and played soccer and golf on his college teams.

He remains an avid golfer to this day. “It’s a good way to stay in touch with my friends,” he says. “As we get older and start to have families, sometimes getting a chance to play 9 holes or more with an old buddy is the best way to stay connected.”

One morning in 2014, the HUB operations director decided to hire an unproven young man despite reservations voiced by others in management. “I went to bat for you,” his boss said; “Don’t let me down.”

“I’ve never forgotten those words,” says Wayne, who since then has proven himself to the point that he is now head of the welding department. Under his nurturing leadership, morale inside the weld center has flourished. Soon after his appointment as lead, Wayne received the Operational Excellence Award, which is an honor determined by a company-wide vote every quarter.

“Working at HUB all these years has allowed me to do the things I’ve wanted to do with my life,” says Wayne. He and his wife made a promise to each other to travel somewhere new every year; it’s a promise they’ve kept since they got married in 2012.

One of the cornerstones of HUB’s value proposition is our commitment to shipping out the core items you depend on the same day you place your order. Derrick is here in our Las Vegas warehouse to make sure that happens for our West Coast customers.

A native of Memphis, Derrick moved to Las Vegas as a young man in search of better opportunities, and he has found a career in the desert working in warehouse management since 2015.

Derrick is a big basketball fan and loves spending time with his partner LaCreisha, their young daughter, their dog, and a hamster named Cupcake.

Some of us find adventure in our lives before settling down to a career. Before landing at HUB, Suzy found herself working in France as an au pair, and after that, she spent 6 months as first mate on a sailboat plying the waters of Caribbean Sea.

After leaving her adopted hometown of Austin, Texas to move closer to family, she came to work at HUB in 2024 in our Lake City office. Having formerly worked in property management and staffing, she is experienced in creatively solving problems for clients.

When she came to work for us in 2024, Teri already had a lot of customer service experience under her belt. Her most recent role in the Human Resources department of our city had given her a deep appreciation for the importance of careful listening and getting to the core issues that were important to her team.

Whether the customer is internal or external, that empathy and attentive care is key to delivering results. Teri is also bilingual in Spanish and English, which is increasingly valued in today’s manufacturing world.

Teri is continuing her education, going for a Master’s degree in Human Resources. When not helping customers or taking online courses, she loves spending time with family and shopping.

Our staff here in Lake City is full of positive, outgoing reps who seem to love talking and building relationships. Patience started with HUB in 2024 after working a variety of customer service positions that range from recruitment to restaurant management. She says she really enjoys the camaraderie of working alongside reps who are committed to serving their customers and having a good time while doing it.

Born and raised in nearby Live Oak, Patience and her family also lived for several years in Brookings, SD, and her childhood was spent around horse and dairy farms. She and her husband have two small children, which keep her busy when she’s not working at HUB.

Marc has a big personality with a talent for creating logical solutions for his clients. His confidence-inspiring demeanor and in-the-field leadership have been making life easier for customers throughout the southeast region.

Marc has a diverse resume that includes management posts with a military contractor overseas, food service executive for large hospital systems, HR, and insurance sales.

If you find yourself in a conversation with Marc, be sure not to get him started on his beloved Dallas Cowboys. That, or his days as a young man when he had to dress up in the rat suit at Chuckie Cheese will certainly strike up a conversation!